Lecture: 3 hours/week
and
Seminar 1 hour/week
In this course students engage in a variety of classroom activities such as group discussions, simulation, mini-case studies, guest lecture(s), and team based exercises.
It prepares students to be cognizant of issues and problems that could inevitably arise in international and indigenous business because of differences in cultural values, attitudes and behaviours. The course assists students in developing cross-cultural management, communication, and negotiation skills to successfully solve problems and capitalize on opportunities in a multicultural environment.
Specific topics include understanding the foundational dimensions of culture and cultural frameworks; global and Indigenous business cultures; motivation, leadership, and decision-making across cultures; negotiation and conflict resolution in global business settings; managing multicultural teams and culturally diverse organizations.
1. Meaning and dimensions of culture
- Concept of culture and the role of norms and values in determining culture.
- Relationship between culture, organization, and management.
2. Cross-cultural communication and negotiations
- Examine the language, perception, and culture of communication and non-verbal barriers to effective international communications.
- Understand how the perceptions of negotiating can differ across cultures and how it can affect the negotiating process.
- Understand negotiation strategies that are culturally responsive.
3. Culture and corporate structures
- Relationship between structure and the culture of an organization.
- Forms of organizational structure.
4. Managing across cultures
- Understand how management practices are shaped by cultural preferences.
- Strategy for managing across cultures.
5. Culture and leadership
- Evolving ideas regarding leadership.
- Leadership in the international context.
6. Culture and corporate strategy
- Relationship between strategy and culture.
- Effect of strategy on international mergers and acquisitions.
7. Culture change in organizations
- Navigating the tensions between national culture and organizational culture.
8. Motivations across cultures
- Examining employee satisfaction throughout the world.
9. Managing political risk and government relations.
10. Managing across Indigenous cultures across Canada.
Upon successful completion of the course, students will be able to:
- Develop greater awareness of the changing global environment and understanding of the implications for international business and management;
- Identify conceptual frameworks for understanding cross-cultural contexts of international business, and theoretical concepts relating to cultural synergies and differences;
- Demonstrate knowledge of the influence of culture on management practices around the world and the implications of these on strategy and operations;
- Summarize issues and opportunities resulting from workforce diversity;
- Demonstrate cultural sensitivity and communicate effectively across cultures;
- Develop competence in intercultural communication and cross-cultural interactions;
- Integrate understanding of cultural differences in behaviour and mindsets into preparations for international negotiation.
- Promote awareness and understanding of Indigenous traditional cultures and values that include role of the Elders in knowledge transfer and decision making, aesthetic expressions, and ecological relationships.
- Understand the tools of engagement to work effectively with the Indigenous communities across Canada.
Assessment will be based on course objectives and will be carried out in accordance with the ºÚÁϳԹÏÍøÆØÒ»Çø¶þÇø Evaluation Policy. An evaluation schedule is presented at the beginning of the course. This is a graded course.
| Mid-term Examination | 15-25% |
|
Quiz(zes) and/or assignment(s) |
15-30% |
| Classroom simulation, mini-case studies, and/or activities |
20-35% |
| Cross-cultural comparative research project and presentation | 20-35% |
| Class participation and/or cross-cultural teamwork | 5-15% |
1. At least fifty percent (50%) of non-exam assessments must be for individual work.
2. Students may conduct research as part of their coursework in this class. Instructors for the course are responsible for ensuring that student research projects comply with College policies on ethical conduct for research involving humans, which can require obtaining Informed Consent from participants and getting the approval of the ºÚÁϳԹÏÍøÆØÒ»Çø¶þÇø Research Ethics Board prior to conducting the research.
3. Instructors may use a student’s record of attendance and/or level of active participation in the course as part of the student’s graded performance. Where this occurs, expectations and grade calculations regarding class attendance and participation will be clearly defined in the Instructor Course Outline.
Textbooks and materials are to be purchased by students and will be chosen from the following list:
Luthans, F. and Doh, J. International Management: Culture, Strategy, and Behavior, latest edition. McGraw-Hill.
Moran, R., Abramson, N., Chan, A., Marie-Marguerite, S., Managing Cultural Differences-Global Leadership Skills and Knowledge for the 21st Century, latest edition. Routledge.
and/or any alternative textbook approved by the Business Management Department.
and,
Coursepack with selected readings and case studies from Indigenization Resource for Business.
None
None